Last updated: September 16, 2026
Introduction
Pittsburgh Equality Center — the forward-facing name of Gay and Lesbian Community Center, Inc. (also registered as PGH Equality Center) — is committed to the lawful, fair, and transparent handling of your information. In this policy, “Pittsburgh Equality Center,” “the Center,” “we,” “us,” and “our” refer to that organization. “You” refers to anyone who visits our website, contacts us, signs up for our communications, attends our events, donates, volunteers, or otherwise uses our services (together, the “Services”).
This policy explains what information we collect, how we use and share it, how we keep it, and the choices you have. By using our Services, you agree to this policy. If you do not agree, please do not use our Services. We may update this policy from time to time, and your continued use after we post changes means you accept the updated policy.
Information We Collect
Information you give us
We collect information you provide directly, for example when you:
- Complete a form on our website, such as the PridERG inquiry form, a resource or volunteer form, or a contact request;
- Sign up for our newsletter or other email updates;
- Register for or attend an event, program, or group;
- Make a donation or purchase; or
- Otherwise contact us by email, phone, or mail.
This information may include your name, email address, phone number, organization and role, mailing address, the contents of your message, and — for donations or purchases — billing details processed by our payment providers (we do not store full payment card numbers ourselves).
Please do not submit confidential employee information, details about individual workplace disputes, or other sensitive personal information through our website forms.
Information we collect automatically
When you visit our website, we and our service providers may automatically collect certain technical information through cookies and similar technologies, including your IP address, browser and device type, pages viewed, links clicked, referring pages, and the dates and times of your visits. We use this information to operate, secure, and improve the website and to understand how it is used.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the programs, services, and support you request;
- Follow up about services such as PridERG and arrange discovery conversations;
- Send newsletters, updates, event notices, and other communications you have asked to receive;
- Process and acknowledge donations and purchases;
- Administer events, programs, groups, and volunteer and membership activities;
- Operate, maintain, secure, and improve our website and Services;
- Comply with our legal obligations and protect the rights, safety, and property of the Center, our community, and others.
How We Share Information
We do not sell your personal information. We share information only in these limited circumstances:
- Service providers. We share information with trusted vendors who perform services on our behalf — such as website hosting, email and newsletter delivery, analytics, event registration, and payment processing — and who are permitted to use it only to provide those services to us.
- Legal and safety reasons. We may disclose information if required by law or legal process, or when we believe disclosure is necessary to protect the rights, safety, or property of the Center, our community, or others.
- Organizational changes. If the Center is involved in a merger, transfer, or reorganization, information may be transferred as part of that transaction, subject to this policy.
- With your direction. We share information with others when you ask us to or otherwise consent.
Cookies and Analytics
Our website uses cookies and similar technologies to function properly, remember preferences, and measure usage. We use analytics services, including Google services, to understand website traffic and improve our content; these providers may set their own cookies and process data under their own privacy policies. Most web browsers let you refuse or delete cookies through their settings, though some features of the website may not work as intended if you do.
Third-Party Links and Services
Our website may link to third-party websites and services that we do not control, including social media platforms, donation and ticketing tools, and partner organizations. This policy does not apply to those third parties, and we encourage you to review their privacy policies.
Email Choices
You can opt out of our marketing and newsletter emails at any time by using the unsubscribe link in those messages or by contacting us. We may still send you non-promotional messages related to a transaction or request you have made, such as a reply to an inquiry or a donation receipt.
Data Retention
We keep personal information for as long as needed to fulfill the purposes described in this policy, to maintain our records, and to comply with our legal obligations, after which we take reasonable steps to delete or de-identify it.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Your Choices and Rights
You may ask us to access, correct, update, or delete the personal information we hold about you, or to stop sending you communications. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below. We will respond consistent with applicable law and may need to verify your identity before acting on your request.
Children’s Privacy
Our Services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
Changes to This Policy
We may update this policy to reflect changes in our practices or applicable law. When we do, we will revise the “Last updated” date above and post the current version on this page.
Contact Us
If you have questions about this policy or how we handle your information, please contact us:
Pittsburgh Equality Center
Gay and Lesbian Community Center, Inc., DBA PGH Equality Center
Email: info@pghequalitycenter.org
Web: pghequalitycenter.org/contact
